Quality Engineer

Job Title: Quality Engineer

Department: Customer Quality Services (Warranty)

Reports to: Quality Manager

Location: Northville, MI

Aisin Group Overview:

AISIN Corporation is the world's fifth largest Tier One supplier of automotive components and systems such as brakes, transmissions, navigation systems, drivetrain, chassis, body, engine-related parts, electronics, and intelligent parking systems. A $35 billion company, AISIN is the largest manufacturer of automatic transmissions in the world and employs more than 120,000 team members at 216 consolidated companies.

Chances are, the vehicle you're riding in is equipped with an Aisin product.

Position Responsibilities

This position will support Market claim and cost reduction activity (Warranty).

PRIMARY RESPONSIBILITIES

• Support warranty claim reduction by leading activities held jointly with Aisin manufacturing, design, and our customer teams
• Collection and analysis of warranty claim data to understand trends in data. The reporting of this information to both internal teams and external customers is a critical requirement for this position.
• Monthly warranty review meetings with the Aisin NA plants (NAP) and engineering teams (ATCA).
• Participate in new project launch phase activity to achieve Early Detection/Early Resolution (EDER) of issues found in early market period
• Create customer warranty cost share cost packages using the respective customer-defined process
• Support Go & See investigation activities to understand issues and voice of the customer for No Trouble Found (NTF) reduction
• Provide periodic warranty reports to Quality management with a clear and visual understanding of the current warranty status (Frequency determined by Quality management)
• Review warranty return claim recovery parts, perform initial analysis of parts, and monitor customer due dates for analysis reporting
• Advanced problem-solving skills to identify next step to identify cause and develop action plan.
• Support activities shown in association with the Aisin North American Quality Assurance annual job plan as well as the Aisin NA long term business plan.

SECONDARY RESPONSIBILITIES

• Assist in the development of operational (Quality) manuals and training material for identified key quality methods and concepts. Plan, schedule, and deliver training sessions, as needed/requested, by AWA management or NAP locations.
• Work closely with AISIN Group Companies and NAP locations to develop a "One AISIN" team attitude.

Essential Skills and Experience

• Strong working knowledge of MS Office suite (primary focus on MS Excel).
• Ability to coordinate and negotiate with customer and overseas AISIN facilities.
• Comfortable learning unique or exclusive software in use at AISIN (General Computer Skills)
• Root cause analysis and problem-solving capability. (Core Quality Skills, such as FTA, 8D, Six Sigma, 5Why.)
• 3-5 years of experience in Quality / Warranty Engineer Role (Warranty Analysis, Parts Review, Cost Share)
• Core Documents: Control Plan and PFMEA.

Beneficial Skills and Experience

• Knowledge of 7 Basic QC Tools.
• Certified ASQ CQE certification, Six Sigma certification
• Working knowledge of MS Access is beneficial.
• Working knowledge of Business Intelligence tools is beneficial. (MS Power BI, etc.)
• Powertrain components Quality/Design experience
• Second Language (Japanese, Spanish, German, Portuguese)

Education/Training/Certifications

• BA/BS preferred

Work Environment Requirements

• Must be able to operate a personal computer, telephone and other office equipment.
• Must perform job duties onsite, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
• Must be able to work effectively in a fast-paced environment where constructive criticism is encouraged.
• Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
• Must be able to operate as an effective team member.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.

Attendance/Work Hour Requirements

• Must maintain an acceptable attendance record.
• Must be willing and available to work such weekends and holidays as necessary and desirable to meet business needs.
• Must be willing to attend late night or early morning meetings due to time zone differences with overseas locations.

Travel Requirements

• Approximately 10-15 %
• Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.

**Candidates applying for positions with Aisin must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

**To the selected candidate, Aisin offers a competitive salary, comprehensive benefits and outstanding growth opportunities.

**Aisin is an Equal Opportunity Employer.

Current Openings for Quality Engineer Jobs at AISIN World Northville