Quality Engineer - Warranty

Job Title: Quality Engineer

Company: Aisin World Corp. of America

Department: Customer Quality Service (Warranty)

Location: Northville, MI

Aisin Group Overview:

AISIN Corporation is the world's fifth largest Tier One supplier of automotive components and systems such as brakes, transmissions, navigation systems, drivetrain, chassis, body, engine-related parts, electronics, and intelligent parking systems. A $35 billion company, AISIN is the largest manufacturer of automatic transmissions in the world and employs more than 120,000 team members at 216 consolidated companies.

Chances are, the vehicle you're riding in is equipped with an Aisin product.

Position Responsibilities

This position will support Market claim and cost reduction activity (Warranty).

PRIMARY RESPONSIBILITIES

• Support warranty claim reduction by leading activities held jointly with Aisin manufacturing, design, and our customer teams
• Collection and analysis of warranty claim data to understand trends in data. The reporting of this information to both internal teams and external customers is a critical requirement for this position.
• Monthly warranty review meetings with the Aisin NA plants (NAP) and engineering teams (ATCA).
• Participate in new project launch "OBEYA" activity to achieve Early Detection/Early Resolution (EDER) of issues found in early market period
• Create customer warranty cost share packages using the respective customer-defined process
• Support Go & See investigation activities to understand issues and voice of the customer for No Trouble Found (NTF) reduction
• Provide periodic warranty reports to Quality management with a clear and visual understanding of the current warranty status (Frequency determined by Quality management)
• Review warranty return claim recovery parts, perform initial analysis of parts, and monitor customer due dates for analysis reporting
• Advanced problem-solving skills to identify next step to identify cause and develop action plan.
• Support activities shown in association with the Aisin North American Quality Assurance annual job plan as well as the Aisin NA long term business plans.

SECONDARY RESPONSIBILITIES

• Assist in the development of operational (Quality) manuals and training material for identified key quality methods and concepts. Plan, schedule, and deliver training sessions, as needed/requested, by AWA management or NAP locations.
• Work closely with AISIN Group Companies and NAP locations to develop a "One AISIN" team attitude.

Required Skills and Abilities

Essential Skills and Experience:

• Strong working knowledge of MS Office suite (primary focus on MS Excel).
• Ability to coordinate and negotiate with customer and overseas AISIN facilities.
• Comfortable learning unique or exclusive software in use at AISIN (General Computer Skills)
• Root cause analysis and problem-solving capability. (Core Quality Skills, such as FTA, 8D, Six Sigma, 5Why.)
• 3-5 years of experience performing, planning or supporting high volume manufacturing operations.
• Core Documents: Control Plan and PFMEA.

Beneficial Skills and Experience

• Knowledge of 7 Basic QC Tools.
• Certified ASQ CQE certification, Six Sigma certification
• Working knowledge of MS Access is beneficial.
• Working knowledge of Business Intelligence tools is beneficial. (MS Power BI, etc.)

Education/Training/Certifications

• BA/BS preferred

Work Environment Requirements

With reasonable accommodation:

• Must be able to operate a personal computer, telephone, and other office equipment.
• Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
• Must be able to work effectively in a fast-paced environment.
• Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
• Must be able to operate as an effective team member.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.

Attendance/Work Hour Requirements

• Must maintain an acceptable attendance record.
• Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.

Bonus Overview

An incentive pay program offers payouts based on individual performance, job level, and company performance.

Benefit Overview

Aisin World Corp. of America offers a variety of health and wellbeing benefit programs. Benefit options include Medical, Dental, Vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation and holidays, tuition assistance programs, employee assistance program, vehicle discounts and more.

Equal Employment Opportunity Statement

The policy of Aisin is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, physical or mental disability, sexual orientation, gender identity/expression, veteran status or any other characteristic protected by federal law. Additionally, Aisin is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search, email us at jobs@aisinworld.com or call us at (734)-453-5551. Please provide a description of the specific accommodation you are requesting as well as the job title of the position for which you are applying.

Diversity Statement

AISIN is committed to workforce diversity, creating equity and advancing a culture of inclusion in which every team member is treated fairly and with respect. Our inclusive work environment brings together a variety of backgrounds, skills, education and perspectives. Attracting and retaining a diverse and inclusive workforce requires that everyone have an equal opportunity to participate, contribute, and advance.

Current Openings for Quality Engineer Warranty Jobs at AISIN World Northville