AISIN World Northville
  • 29-Apr-2021 to 28-Jun-2021 (CST)
  • Quality Engineering
  • Northville, MI, USA
  • Full Time

Job Title: Quality Engineer

Company: Aisin World Corp. of America

Department: Quality - Warranty

Location: Northville, MI

Aisin Group Overview:

Based in Kariya City, Aichi, Japan, the Aisin Group is a $35 billion global, Tier One supplier of automotive components and systems with over 214 consolidated companies spanning over 20 countries and some 110,000 employees.

Our Northville Township location is the North American sales headquarters of Aisin Group the world's sixth largest Tier One supplier of automotive components and systems, such as brakes, transmissions, navigation systems, drivetrain, chassis, body, engine-related parts, electronics and intelligent transportation systems.

As we like to say: "Chances are the car your drove to work this morning is equipped with an Aisin product."

Position Responsibilities

The incumbent is expected to perform the following functions that the company has determined are essential to this position:

  • Support warranty claim reduction activity with Aisin manufacturing, design, and our customer teams
  • Collection and analysis of warranty claim data to understand trends in data. The reporting of this information to both internal teams and external customers is a critical requirement for this position.
  • Monthly warranty review meetings with the Aisin N.A. plants and engineering teams (ATCA).
  • Participate in new project launch "OBEYA" activity to achieve Early Detection/Early Resolution (EDER) of issues
  • Create customer warranty cost share packages using the respective customer-defined process
  • Support Go & See investigation activities to understand issue and voice of the customer for NTF reduction
  • Provide period warranty reports to QA management with a clear and visual understanding of the current warranty status (Frequency determined by QA management)
  • Review warranty return claim recovery parts, perform initial analysis of parts, and monitor customer due dates for analysis reporting
  • Advanced problem-solving skills to identify next step to identify cause and develop action plan.
  • Support activities shown in association with the Aisin North American Quality Assurance annual job plan as well as the Aisin NA long term business plan.
  • Assist in the development of operational (Quality) manuals and training material for identified key quality methods and concepts. Plan, schedule, and deliver training sessions, as needed/requested, by AWA management or NAP locations.
  • Work closely with AISIN Group Companies and NAP locations to develop a "One AISIN" team attitude.

Required Skills and Abilities

Essential Skills and Experience:

  • Root Cause Analysis/Troubleshooting capability
  • Ability to coordinate and negotiate with customer and AISIN facilities

Beneficial Skills and Experience:

  • Knowledge of Seven Basic QC Tools
  • Automotive or Manufacturing Experience


  • Bachelors Degree Preferred

Work Environment Requirements:

  • Must be able to operate a personal computer, telephone and other office equipment.
    • Microsoft Office (including Access) are especially beneficial
  • Must perform job duties onsite, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
  • Must be able to work effectively in a fast paced environment where constructive criticism is encouraged.
  • Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
  • Must be able to operate as an effective team member.
  • Must be committed to a high standard of safety, and be willing and able to comply with all safety laws and all company safety policies.

Attendance/Work Hour Requirements:

  • Must maintain an acceptable attendance record.
  • Must be willing and available to work such weekends and holidays as necessary and desirable to meet business needs.

Travel Requirements:

  • Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.

**Candidates applying for positions with Aisin must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

**To the selected candidate, Aisin offers a competitive salary, comprehensive benefits and outstanding growth opportunities.

**Aisin is an Equal Opportunity Employer.

AISIN World Northville
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